Privacy Policy

Last updated: December 28, 2025

1. Introduction

AutoInvoice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice processing service located at autoinvoice.au (the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

  • Email address
  • Name
  • Company name
  • Country of residence
  • Preferred currency
  • Payment information (processed securely through Stripe)

2.2 Invoice Data

When you upload invoices to our Service, we collect and process the invoice files and extract information including:

  • Vendor names
  • Invoice amounts
  • Invoice dates
  • Invoice numbers
  • Other invoice metadata

2.3 Usage Data

We automatically collect information about your use of the Service, including:

  • Number of files processed
  • Total file size
  • Processing dates and times
  • Service usage patterns

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Service
  • To process and extract data from your invoices
  • To manage your account and provide customer support
  • To process payments through our payment processor, Stripe
  • To send you technical notices, updates, and support messages
  • To monitor and analyze usage patterns to improve our Service
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. Data Storage and Security

4.1 Storage

Your invoice files and extracted data are stored securely using Cloudflare R2 cloud storage. For trial users, files are automatically deleted after 24 hours. For registered users, files are retained until you delete them or terminate your account.

4.2 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and password hashing
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, including Stripe for payment processing, Cloudflare for storage, and Google Gemini AI for invoice data extraction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can access your personal information through your account dashboard.
  • Correction: You can update or correct your personal information at any time.
  • Deletion: You can request deletion of your account and associated data by contacting us at info@autoinvoice.au.
  • Data Portability: You can export your invoice data in CSV or JSON format.
  • Withdrawal of Consent: You can withdraw your consent to our processing of your information at any time.

7. Cookies and Tracking

We use essential cookies to maintain your session and provide the Service. We do not use advertising or tracking cookies. You can control cookies through your browser settings, but disabling essential cookies may affect the functionality of the Service.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@autoinvoice.au

Response Time: Within 72 hours for free users, 24 hours for paid users